If you are not satisfied with SellersGo for any reason, you may request a 100% refund within 14 calendar days of your initial subscription purchase. No explanation is required.
This guarantee applies to the initial subscription payment associated with your SellersGo subscription.
Contact SellersGo at support@sellersgo.com or use the refund/support options available through your Paddle transaction receipt or subscription management page.
Please provide the email address associated with your SellersGo account and, if available, your Paddle transaction or invoice information. We may request reasonable information necessary to identify the transaction.
For an eligible request made within 14 calendar days of the initial subscription purchase, SellersGo will authorize a full refund of the amount paid for that initial subscription purchase.
No cancellation, administration, processing, or other fee will be deducted from an eligible refund.
Paddle.com is the Merchant of Record for all SellersGo orders processed through Paddle.
Paddle conducts the online order process and handles payment processing, billing, applicable tax collection, invoicing, subscription administration, renewals, fraud protection, and transaction-related customer service.
When SellersGo approves an eligible refund, the refund will be processed through Paddle, generally using the original payment method where possible.
For more information, see the Paddle Refund Policy .
Once a refund has been approved, it is processed through Paddle. The time for the refunded amount to appear in your account may depend on your card issuer, bank, payment provider, or other financial institution.
You may cancel your SellersGo subscription at any time. Cancellation generally prevents future renewal and does not automatically refund the current subscription period.
If you are within the first 14 calendar days of your initial subscription purchase and are not satisfied, you may request the full refund described in this Policy.
The 14-day satisfaction guarantee applies to the initial subscription purchase. Renewal payments are not automatically refundable solely because a subscription was not cancelled before renewal.
If a renewal payment was made in error, was unauthorized, or there are exceptional circumstances, contact support@sellersgo.com . Nothing in this section limits mandatory rights under applicable law.
If a technical problem materially prevents you from using SellersGo, contact support@sellersgo.com . We will make reasonable efforts to investigate and resolve the problem.
This section does not limit the unconditional 14-day full refund guarantee.
If SellersGo offers add-ons, usage-based purchases, or one-time purchases, their refund eligibility will be stated at the time of purchase.
Unless otherwise stated, the 14-day satisfaction guarantee applies to the initial SellersGo subscription purchase and not automatically to separate add-ons or one-time purchases.
If you have a billing or refund issue, we encourage you to contact SellersGo or Paddle before initiating a chargeback. We will make reasonable efforts to resolve legitimate billing disputes promptly.
Nothing in this Policy prevents you from exercising rights available under applicable law or card-network rules.
This Policy does not restrict mandatory consumer protection rights. Where applicable law provides a longer or more favorable cancellation, withdrawal, or refund right, that legal right prevails.
We may investigate suspected fraud, payment abuse, or repeated abusive refund activity. This does not limit the 14-day refund guarantee for legitimate customers exercising it.
We may update this Policy from time to time. Material changes may be communicated through the SellersGo website or Services where appropriate.
SellersGo is operated by Faruk Çağlar, sole proprietor, Türkiye.
Email: support@sellersgo.com
Website: https://www.sellersgo.com